The Human FActor
People Change,
Let's Leverage That
Yes, employees want different things today than previous generations. But why does that have to be a bad thing?
The evolution of A.I., Robotics and Technology has changed the role of Humans in our society, but how we measure an individual's "value" hasn't caught up yet. This is robbing us of our ability to feel happy and fulfilled, and slowing down innovation & growth for businesses.
What is The Human Factor?
The role of humans in today’s society has vastly changed.
A.I, robotics, and technology are able to do so much of what we used to do manually, and they can take on projects that were not even possible just 20 years ago.
In today’s business arena, we have seen an incredible number of companies, CEO’s, and business strategy roadmaps. We have all attended moving TEDtalks, executed major pivots and unveiled NEW and IMPROVED 10 point plans to reach our BEHAG goals.
We are able to replace much of what humans once used to achieve with automation and tech. Businesses are growing faster than ever before, but just as easily, they are hitting walls, going bankrupt, or spinning their wheels expending valuable resources, all because the humans they employ are not doing what they need them to do, as fast as they need them to do it.
Why? Because Humans have also made major pivots, watched inspiring TEDtalks and TikToks, and started to reassess their own BEHAG goals.
Unlike a robot, A.I or new software, businesses can’t predict the output of an employee or modify their behaviour to obtain new results. They also can’t live without them, nor should they.
This is what we call THE HUMAN FACTOR.
It is the variable that can derail the best laid plans. It is the consideration that is often considered last. It is the scapegoat that failed plans can blame when things don’t go right. And it is the thing that cannot be avoided for a business to function.
But, THE HUMAN FACTOR can also be the reason that you came up with your innovative plan, that no one else has thought of, in the first place. It is the reason you have unrelenting loyalty from your customers and clients who will follow you no matter where your business leads. It is the reason you can grow 5x faster than your competition with a fraction of the resources at your disposal. And it can be the reason you actually enjoy going to work each day.
But What Does Leah Know?
Working Humans
15 years in franchising, and working with the most innovative & progressive business cultures in the world, Leah has been able to develop tools and strategies that embrace the Human Factor and are able to be highly leveraged and systemized.
Good for people, good for profitability.
Studying Humans
Leah's progressive lens towards Human Soft Skill Development, Measurement and Mindset, have prompted her to devour world renowned research studies, and conduct some of her own.
Understanding Human Factors, from youth to adult, are pivotal in her ability to develop tools that work.
Little Humans
While Leah is passionate about helping "grown ups" become better humans, she also devotes a portion of her time working with little humans to help them develop gracefully into happy and fulfilled individuals.
"Finding your passion and contributing to society can start much earlier if we can start to 'measure' little humans differently."
Leah's Projects
BizKids is on a mission to equip youth across Canada with future-ready skills through real-world, hands-on experiences that build confidence, resilience, and a growth mindset.
With at least 1 in 5 youth facing mental health challenges and not enough resources to support them, BizKids takes a “prevention over intervention” approach. BizKids programs & experiences address this urgent issue by fostering inner strength and self-worth in children before they face these struggles.
BizKids has experienced rapid growth across Canada in recent years, built on strategic partnerships and a clear vision. As BizKids continues to explore and expand our initiatives, we invite new strategic partners to join us in reaching new communities in need.


As a seasoned entrepreneur, Leah brings over 20 years of franchise development experience and 15 years of small-to-medium business consulting expertise to her clients.
What has brought success to her clients is Leah’s understanding that a business can have the greatest strategy in the world, but if you miss accounting for the “Human Factor” then it can become derailed quickly.
Whether it is from the stage, across a desk, or logged in through Zoom, Leah takes the time to understand the human components so as to leverage them within the business strategy and execution.
Supporting Small Business Owners with a seamless exit strategy in a way that respects their vision, continues their legacy and allows them to enter the next chapter of their lives.
BC Small Businesses is a BC-based group committed to preserving small businesses and allowing their founders to exit without losing what they have worked so hard to build.


Book Leah To Speak At Your Next Event
Building Better Humans

In a world filled with AI, Robotics and Technology, it’s time to leverage Humans and Machine for accelerated growth.
Bring the most advanced human focused practices to your business and:
- Save MASSIVE Company Time, Money & Resources
- Increase Employee Fit & Fulfillment
- Reduce Turnover & “Quiet Quitting”
- Retain Teams & Clients Who Can Grow With Your Company
- Build Momentum & Reduce Human Initiated Disruption